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Return Policy

Here at Dantebikes we want you to be completely satisfied with your purchase. If you decide that the product you purchased is no longer required, not the right item or you simply wish to return it you can do so. We accept returns for exchange or a refund within 30 days of the original purchase date. Providing the product is unused, in its original packaging and accompanied by a receipt. This excludes custom built bicycles or wheels.



Warranty

All items sold by Dantebikes are covered by the relevant manufacturers warranties. These vary from brand to brand and product to product and are dealt with on a case by case basis. To make a warranty enquiry please contact us and one of our staff members will contact you to resolve the issue. When emailing please remember to include as much information as possible regarding the warranty from the below list:

Name

Invoice Number

Contact phone number

Date of Purchase

Reason for the warranty enquiry

Photos showing the suspected fault.